Facebook versus Blogs

Photo taken from www.bloggingcage.com I have a lot of friends who are active on Facebook but they don't have a blog. I feel that they should really get a blog since they're always online and they always have something to say about every issue that's on TV and on the Web. I'm not saying that they discontinue using Facebook and course their thoughts on a blog. I would suggest that they post their thoughts on Facebook (and Twitter as well) through...

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The Windows 7 Control Panel Category View

One of the most common things that we do with a customer is asking them to go to Control Panel particularly on Device Manager to check the status of the Network Adapters. No Internet connection is one of our common Call Drivers. Sometimes, getting to Device Manager is a hassle specially to customers who are not familiar to changing from Category View to Large Icons. Don’t even try asking them to type the shortcut through Search programs and files...

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Windows 8.1 Official Launch

The rumored Windows Blue will be launched very soon. However, it will be officially called Windows 8.1 instead of Windows Blue. The Public Preview Edition will be release on June 26, 2013 on the Windows Store. However, this will have no support. Windows 8.1 is not merely a Service Pack (SP) – it is more than that. It aims to provide continuous updates for Windows customers to create a rich experience for the users. Julie-Larson Green, the one in-charge...

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10 Things I Like About Windows 8

I'm using Windows 8 since February 2013 and I love it. So far, it's the best Operating System from Microsoft. I already used Windows 95, Windows 98, Windows XP and Windows 7. There is a general impression that Windows 8 is complicated -- but the more you use it, the more you'll realize that it's not that different from Windows 7 (except faster). The Windows 8 that I'm using by the way is at the office. I'm fortunate that I have a Windows 7 computer...

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Samsung Australia’s Top Call Drivers

From August 2012 to January 2013, I handled the support for Samsung Australia. During that period, I’ve compiled the Top Call Drivers of our support. Here are the issues that Australian customers are calling about regarding their Samsung monitors, laptops and printers: 1. Monitor is not turning on 2. Wireless setup for printer 3. Print quality is poor (faded) 4. Customer calling about the repair status 5. Customer calling about the replacement status...

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