Firefox Released New Logo

Firefox, the best browse in the world, recently released their new logo, on their blog. Well, it’s pretty much the same logo but with enhancement on the details. Check out the following information regarding the new Firefox logo. See the difference? Technorati Tags: Firefox New Logo,Best Browser...

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Windows 8.1 Preview Now Available

You may now download the Windows 8.1 Preview from the Windows Store:  http://windows.microsoft.com/en-us/windows-8/preview?ocid=blprev_pr_wom Watch also the latest video for the Windows 8.1 Preview:   Yes! The Start Button has made a comeback! :) Technorati Tags: Windows 8.1 Preview,Available For Download...

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Every Tech Support's Wish

One of the wishes of a tech support agent like me is for customers to have a certificate saying they are capable of surfing the Internet. A certificate that can be obtained by passing a series of online tests and navigations. I wish that there is an organization that certifies customers and issues an Internet Diploma (with a serial number) before customers can call tech support. It would serve as a prerequisite prior to contacting tech support,...

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The Price of Technical Support

How much does technical support cost in the US? Here are some of the most popular technical support companies in the US that provides paid support for computer issues (software). I visited the Microsoft Answer Desk website and I can’t find an annual fee for technical support (unlimited). Can someone point it out for me? The cheapest technical support I found on the Internet is that of Virgin Digital Help (US) at $165 a year.   Microsoft Answer...

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Windows’ Top Call Drivers

Top Call Drivers are the usual calls we receive on a daily basis. Here are the Top Call Drivers for the Windows Department: Windows 7 computer doesn't wake up from sleep mode Copy of Windows is not genuine (can't activate windows) Can't connect to the Internet. IE giving runtime error or simply doesn’t open Virus and malware infection. Computer already have a virus Social Engineering (someone calling pretending to be from Microsoft) Windows Phone...

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The Hassles of the Microsoft Account

Microsoft did an excellent job at confusing customers when they launched the Microsoft Account with Windows 8. Customers are calling because they can't login to their computers because of a password issue, which was brought about by their confusion with the Microsoft Account. The Windows Live ID is the old name of Microsoft Account. In earlier versions of Windows like XP and 7, when a customer logs in to their computer, they type in their password....

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More Windows 8.1 Pictures

Now that the release date of Windows 8.1 draws near, we are already seeing some pictures (screenshots) of Windows 8.1 and its new features. Here are some of those pictures: Do you noticed the newly added Start Menu? It’s the Windows 8 logo. SkyDrive’s new look in Windows 8.1 Some tiles are now even larger than the others. Technorati Tags: Windows 8.1,Start Button in Windows 8.1,Updates...

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Bloggers.com is Shutting Down

Blog directory website www.bloggers.com is shutting down on June 25, 2013. It’s a sad news for bloggers like me since this is one of those free directory sites wherein we could post our blog link. I do hope that the next company who’ll acquire that URL will continue what the website is known for. Here’s the official statement about the site’s closure. Technorati Tags: Bloggers.com,Shut Down,Closure,Bloggers...

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Email Clients for US Internet Service Providers

In the US, email clients are very important to customers. That's the reason why setting up an email client is one of the top call drivers here at Microsoft Answer Desk (Windows). Most of the time, their Internet Service Providers (ISP) provides an email address that ends with @ispname. In most cases also, customers are not using the web-based email service that comes with their ISP. Thus, the need to setup an email client is important. The leading...

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Adobe Photoshop Express

I am really loving Windows 8. It has tons of free apps that is available for download. One of those numerous apps is Adobe Photoshop Express. It’s a free (and simpler) version of the popular graphic software. It was available for smartphones before it became available for PC as well. There are more features that is available for the Adobe Photoshop Express but you have to purchase these additional features. Some of the features of Adobe Photoshop...

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Adobe’s Cloud Technology: Revel

I just recently discovered that Adobe, the company famous for Photoshop, also has it’s own cloud technology server – and it’s free. It’s called Revel – and it offers a storage space of up to 50 photos a month. Now you have an alternate to Dropbox or Photobucket. Revel is the cloud technology from Adobe. It’s very similar to Dropbox, SkyDrive or Google Drive.  It’s very easy to create and upload pictures on Adobe Revel. Like all the cloud...

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Virus On BitTorrent

This is one of the reasons why I don’t like the BitTorrent Client – it contains virus. I installed BitTorrent and as soon as it’s installed, the Microsoft Security Essentials detected a virus / adware. I installed uTorrent before but it didn’t give me such adware. That’s the reason why I choose uTorrent instead of BitTorrent. Technorati Tags: BitTorrent,uTorrent,Virus,Adware...

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